Can I Change My Service Region?


Unfortunately you cannot switch your KKBOX account to a different region.
To become a member of a different region, you can:

1) Sign up again using a different email address.
 ※You can only sign up for the membership of the service region you are currently in. 
 For example: you cannot sign up for a KKBOX Hong Kong when you are in Malaysia.

2) To sign up again using the same address, please submit a case through Online Customer Service and ask to have your account deleted.

Your question was different? You can see


  1. Firstly, we will not be able to delete Premium accounts.
    If you have upgraded to KKBOX Premium, please ensure your Premium membership has expired before you contact Customer Service.

    If your Premium account has expired, or you are a Member, inform Customer Service of your decision by submitting a case through Online Customer Service.

    For security reasons we may need to verify your information before we delete your account.

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