Add KKBOX to the exception list of Anti-virus/ internet security software
Under some circumstances KKBOX may be blocked by your anti-virus/ internet security software.
If you are having trouble running KKBOX normally, find and add the following KKBOX file to the exception list and see if the problem is solved.
【KKBOX Windows (Desktop)】
【KKBOX Windows (Windows Store)】
To find out more on how to add programs/files to the exception list, refer to the instructions provided by your anti-virus/ internet security software companies.
You can also click on the names of the companies below and it will take you to their support page.
Intel Security (McAfee)
Trend Micro (PC-cillin)