How To Delete KKBOX Account
We can only delete [Trial], [Member] and accounts that have unsubscribed.
If you have upgraded to Paid Member, please ensure your Paid membership has expired before you contact Customer Service.
If your Paid membership has expired, or you are already a Member, submit your request by choosing the 【No】 button below.
※The process may take 1-3 working days to complete.
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Please check your membership status first.
■ I'm a Trial Member
You will not be charged for trying out KKBOX. At the end of the free trial your account will automatically switch to Member.
■ I'm a Member
Members (non-subscribers) will not be charged for KKBOX. There is no need to unsubscribe.
■ I'm a Paid Member
KKBOX cannot cancel on your behalf if you subscribed through your telco, iTunes App Store and Google Play.
You can check your payment method by logging in Account Center → "My Plans".
If you have subscribed to KKBOX through other payment methods, contact us by choosing 【No】 to the bottom of this page and we will assist you.