产品

【Playlist Auto-Sync Adjustment】"Offline Songs" will no longer sync across devices

2019-06-05

Dear KKBOX User:

In order to provide a better listening experience across devices, songs saved in "Offline Songs" will no longer be synchronized with "All Songs." Instead, offline songs will only be stored locally to the device on which it was saved, under "Local Offline Songs."

This change will take effect on each KKBOX application platform revised after June 2019.

This means that when using the same KKBOX account on different devices, offline songs will not appear in "All Songs" on other devices. 

The latest updates are supported on the following versions of the KKBOX app:
iOS:7.8.0
Mac:6.4.0
Android:6.4.0
Windows Desktop:7.1.50
Windows Store:10.6.0.0

If you have any questions regarding the above, please contact our online customer service. We will get back to you as soon as we can. Thank you!