How To Link KKBOX Account (KKID) To A Phone Number/Email Address


By linking your existing KKBOX Account (KKID) to a phone number or email, you can then choose to log in KKBOX App with either information.

※Note:
●You can only link your account with a number that has not been used to sign up for KKBOX.
●Filling in the ”Mobile Number” field under the 【Contact Details】 section does not mean your account is linked to the number.
●Service is activated under your phone number account when you subscribe through certain telcos (Taiwan: Chunghwa/ Asia Pacific/ Taiwan Star Telecom, Hong Kong: 3 Hong Kong).
To continue using your existing email account, ensure you have linked your KKBOX account to your phone number BEFORE subscribing through your telco.

Link A Phone Number to KKBOX Account

1. Log in Personal Information.
2. Choose the [Add Immediately] link under Mobile Number.


3. Enter your phone number and choose [Send Verification Code].
 ※Do not close this page before you have entered the code.
4. Enter the code sent to your phone and complete the process.
5. When your account is successfully linked to a phone number, the Personal Information page would look like this:

Link An Email to KKBOX Account

1. Log in Personal Information.
2. Choose the [Add Immediately] link under Email.


3. Enter your email and choose [Send Verification Code].
 ※Do not close this page before you have entered the code.
4. Enter the code sent to your email and complete the process.
5. When your account is successfully linked to a phone number, the Personal Information page would look like this:

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