Product

【End of Support】End of support for Microsoft OS older than Windows 10

2022-09-08

As of 1 November 2022, KKBOX Windows and KKBOX Web Player will no longer support PCs running Microsoft OS older than Windows 10.

Microsoft officially ended its support for Windows 7 in January 2020 and no longer provides software updates or technical assistance, and some of our major components of KKBOX started to malfunction.
As a result, users may experience trouble with App installation, performance, and music playback. You may resort to accessing our service on our Web Player.

However, as Google Chrome and Microsoft Edge, too, are ending their support for Windows 7 soon, we have made the difficult decision of ceasing support for OS versions older than Windows 10.

To ensure smooth operation of the KKBOX Windows App please consider upgrading your operating system to Windows 11.