Connect With Artists Through FANKLUB DM


The DM feature works just like a regular messaging app—with a few clever extras!
Friendly reminder: Please interact with artists with courtesy and respect at all times.

▼Entering the DM Chatroom▼

  • Tap the artist’s profile icon under [My DM].
  • Or tap [DM] on the artist’s FANKLUB profile page.


▼What does the number at the top of the DM chat mean?▼

This number indicates your time subscribed.
It shows how long you’ve continuously supported the artist through a paid subscription. The longer you stay subscribed, the more features you unlock—starting with a higher character limit for your replies.


▼Are there any restrictions when replying to an artist’s DM?▼

1. Reply limit
You can reply with up to three messages each time you receive a DM from the artist.

2. Unlock higher character limits
Your reply character limit increases based on your accumulated subscription days:

  • 1–29 days: 30 characters
  • 30–59 days: 45 characters
  • 60–99 days: 60 characters
  • 100–199 days: 100 characters
  • 200–364 days: 150 characters
  • 365 days and above: 200 characters


3. Time Subscribed: Calculation & Interruption Rules

  • Active Subscription
    Time subscribed increases daily while your subscription is active.

  • Cooling (grace) Period
    If your subscription is canceled or a payment fails, a 7-day grace period applies.
    Resubscribing within this period will allow your time subscribed to continue accumulating.

  • Expired
    If the subscription is not renewed after the 7-day cooling period, your accumulated days will reset to zero.
    Any future subscription will start accumulating from the beginning.

  • Sales Suspension
    If renewal fails due to the artist suspending sales, your accumulated days will be preserved.
    Once sales resume, resubscribing within 7 days will allow accumulation to continue.


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