How to Change My KK ID/ Link KK ID To A Phone Number or Email

You can now link your existing KK ID to a phone number/ email, and choose to log in with either your email or phone number.
 ※Note: You can only link your account with a number/email that has not been used to sign up for KKBOX.

【Link KK ID to a phone number】
1. Log in Member Account.
2. Enter [Personal Information] and choose [Add Mobile Number].
3. Enter your phone number and choose [Send Verification Code].
 ※Do not close this page before you have entered the code.
4. Enter the code sent to your phone and complete the process.

【Link KK ID to an email】
1. Log in Member Account.
2. Enter [Personal Information] and choose [Add Email].
3. Enter your email address and choose [Verify].
4. Log in your email account and refer to the instructions in the "Please confirm your email" email. 

Still prefer changing your account?
Before you submit a request by choosing the 【No】 button below, ensure your current KK ID is disconnected with Facebook/ Apple ID.
#change KKBOX account #change ID #change account

Your question was different? You can see

  1. 1. Log in Member Account.
    2. Choose [Security].
    3. Under 【Linked Accounts】, choose [Remove]  to the right of 【Facebook Account】 or 【Apple Account】.

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If not, contact Customer Service by choosing the 【No】 button.

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