How to Change My Account?


You can now link your existing KKBOX account to a phone number/email address, and log in KKBOX with the linked information.

※Note:
You can only link your account with a phone number/ email if it has not been used to sign up for KKBOX.

■ My existing account is an email:
1. Log in Member Account.
2. Enter [Personal Information] and choose [Add Mobile Number].
3. Enter your phone number and choose [Send Verification Code].
 ※Do not close the page/site before you have entered the code.
4. Enter the code sent to your phone and complete the process.
You can now log in KKBOX with either your existing account (email) or your verified phone number!


■ My existing account is my phone number:
1. Log in Member Account.
2. Enter [Personal Information] and choose [Add Email].
3. Enter your email and choose [Verify].
4. Log in your email account and verify your email according to the instructions.
You can now log in KKBOX with either your existing account (phone number) or your verified email address!


Need help? Submit a case through Online Customer Service
 → [Signing Up and Account] → [Other Account Questions] and we will assist you.

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