Dear KKBOX Malaysia Members,

We extend our heartfelt gratitude to each of you for your unwavering support and for being an essential part of KKBOX Malaysia's incredible musical journey. Since our launch in Malaysia in January 2013, it has been our honour to serve as your platform for discovering new music, connecting with your favourite artists, and sharing countless unforgettable moments.

After careful consideration, we regret to inform you that KKBOX Malaysia will be ceasing its services on 31 December 2024.

Our mission has always been to revolutionise music streaming by delivering an exceptional listening experience. From our exclusive "Listen With" feature, which brought you closer to your favourite artists, to "Event Badges" that provided exclusive access to concerts and music gifts, and the "For You" AI-powered recommendations that simplified music discovery, we have strived to build a vibrant community of music lovers.

We are proud to have provided you access to over 100 million legal tracks across various languages and genres, and we hope these musical memories will remain with you always.

If you have any questions regarding subscription cancellations or service availability, please visit our FAQ page. We are here to assist you through this transition.

Thank you, Malaysia, for the memories, the music, and the moments we've shared together. Your support over the years has meant the world to us.

Best Regards,
The KKBOX Malaysia Team