Product

【End of Support】End of support for devices not upgraded to Windows 7 SP1 or Windows 8.1

2019-10-18

Dear KKBOX user,

In order to provide the best experience to our Windows users, starting in December 2019, the newest version of KKBOX will only support devices running Windows 7 SP1 and Window 8.1 and later.

If you are currently using Windows 7, we recommend you update to Windows 7 SP1. Refer to the Microsoft user guide on how to install Windows 7 Service Pack 1 (SP1).

Additionally, due to Microsoft ending support for Windows 8, the newest version of KKBOX will also end support for devices using Windows 8.

In the future, when downloading the Windows version of KKBOX, please download the corresponding supported version based on the version of Windows running on your device. Note that users currently running Windows 7 SP1, Windows 8.1 and Window 10 are not affected by this update.