Storage location for Offline Songs


The default Offline Song storage location for KKBOX iOS is undisclosed, and cannot be changed in anyway.


The default Offline Song storage location for KKBOX Android are as follows:
 ■ Internal Storage: Android > data > com.skysoft.kkbox.android > (KKBOX Account)
 ■ External Storage: Android > data > com.skysoft.kkbox.android > files > (KKBOX Account) > cache
 ※To ensure KKBOX Android functions properly, do not move data in or out of the above directory※

You can choose to store Offline Songs under either the internal or external storage, but you will not be able to designate the directory path.

Tap [My Library] → the gear icon to the top right corner of the page → [Storage] → [Offline Songs Storage Location] and choose the location to store your Offline Songs.


The default Offline Song storage location for KKBOX Windows is at [C:\Users\(user name)\AppData\Roaming\KKBOX]
KKBOX Windows does not support the change of the storage location and you will not find any physical files here.


The default Offline Song storage location for KKBOX Windows is at [/Users/(user name)/Library/Application Support/KKBOX]
KKBOX Mac does not support the change of the storage location and you will not find any physical files here.

Your question was different? You can see

Was this answer helpful?

What was the problem with this solution?







My KKBOX ID: Cancel
※ This form is an automated system. General questions, technical, sales and product-related issues submitted through this form will not be answered.

If you require further assistance please do not hesitate to contact us.