FANKLUB DM
FANKLUB DM is a direct messaging service that lets you exchange messages directly with artists you’ve subscribed to.
▼Perks for subscribing to FANKLUB DM▼
- Receive personal direct messages from artists., including exclusive content such as photos, videos, and voice messages.
- All messages exchanged can be revisited while you are subscribed to the artist’s DM service.
- Unlock more features as your DM subscription period accumulates.
▼Is My Favorite Artist On FANKLUB DM?▼
You can check whether an artist offers DM in the following ways:
On the Fan Club Official Site
- Go to FANKLUB Official Site, and select [Join Artist DM] > [Chat with Fan Club Artists via DM] to see a list of artists with DM available.
In the App
- Check the [Recommended DM] section on the Fan Club home page to browse artists offering DM.
- Go to the artist's FANKLUB profile page. If you see the [DM] label, the artist’s DM feature is available.
▼Important information before subscribing to FANKLUB DM▼
- Super Fan and DM are separate services, and their benefits are not interchangeable.
- You can subscribe to DM without becoming the artist’s Super Fans.
- Subscriptions apply to individual artists. To support multiple artists, you must subscribe separately.
- Information provided at the time of purchase will be used for identity verification at offline events and cannot be changed afterward.
- DM subscriptions cannot be transferred to a different artist.
- DM subscriptions cannot be transferred to another person or account.
- Refunds are not provided when a member chooses to unsubscribe from the artist's DM service.
▼Payment Plans▼
- Artists have full control over their DM subscription plans and sales periods. For details, please refer to the FANKLUB Official Site.
- DM is available for credit card purchase through the FANKLUB Official Site only.
- DM subscriptions renew automatically each month.
▼Subscribing to FANKLUB DM▼
- Go to the FANKLUB Official Site and choose [Join Artist DM] > [Chat with FANKLUB Artists via DM].
- Choose your artist and choose [Subscribe].
- Follow the on-screen instructions to complete the payment.
▼Finding the DM service I have subscribed to▼
To find full details of your current and past DM subscriptions:- Go to the FANKLUB Official Site.
- Choose [FANKLUB Plans Record] at the bottom of the page and log in to your KK ID.
- Choose [DM Plan].
※ If you see "No purchase records currently", you may be logged in with a different account. - Choose an artist to view subscription details (date of purchase, next billing date, subscription status, etc).
▼Will I receive a refund if I unsubscribe from DM?▼
Refunds are not provided when you cancel your DM subscription. You can continue to interact with the artist until your membership expires.
Example: Your membership renews on the 1st day of each month.
When you cancel your DM service on 5th February, your DM membership is due to expire on 1st March.