How to Cancel My App Store Subscription

KKBOX cannot cancel your subscription from our end.  Please refer to the steps below to cancel through iTunes App Store.

1) Apple does not immediately notify KKBOX of your cancellation.
2) If you are resubscribing to a different plan/ changing your payment method, you will need to wait 3-5 days after the expiry date before you can make a new purchase. Before then, our system may still show you as a active subscriber.
3) Depending on your iOS version, the steps and names of buttons may vary.
Please refer to Apple Support for more information, or contact Apple Support for assistance.

1. Go to [Settings] → [iTunes & App Store] and tap your Apple ID on top of the screen.
2. Tap [View Apple ID] (you may need to sign in).
4. Tap [Subscriptions] → [KKBOX].
5. Tap [Cancel Subscription].
6. An expiry date will show to the bottom of the subscription.
 ※This date indicates the end of the subscription only. Your actual Premium membership expiry date may differ.

Was this answer helpful?

What was the problem with this solution?

My KKBOX ID: Cancel
※ This form is an automated system. General questions, technical, sales and product-related issues submitted through this form will not be answered.