If you have the "Download While Listening" enabled, the audio files will automatically re-download when you play your existing Offline Songs in Online Mode.

To avoid the use of your mobile data, we highly recommend enabling the "Download Only When Connected to Wi-Fi" function. This will also speed up the re-downloading process.

KKBOX is committed to providing the best products and services to our users. We apologize for any inconvenience and trouble caused.

Should you have any question and/or concerns, please do not hesitate to contact Customer Service for assistance.

Thank you!