We can help you!
For security reasons, we will need to verify your account before we can cancel your subscription.

1. Log in Account Service and update your personal information.

2. Go to Online Customer Service to submit a request:

→ Choose [Signing Up and Account] or [Payments and Accounts]
→ Choose [Canceling subscription]
→ Click/tap on [Contact KKBOX Customer Service]
→ Fill-in the form and click/tap on [Verify Identity]

Customer Service will process your request and get back to you.