Cancel My Subscription Purchased Through App Store


KKBOX cannot cancel your subscription from our end.  Please refer to the steps below to cancel through iTunes App Store.

※NOTE※
●Apple does not immediately notify KKBOX of your cancellation. KKBOX will be notified 3-5 days after your subscription has expired.
 For example: Your subscription expires on 13 Aug. Your iTunes App Store subscription will be updated at around 18 Aug.
●Refer to Apple Support for more information, or contact Apple Support for assistance.


1. Open the Settings app, and tap your name.
2. Tap [Subscriptions], and tap [KKBOX].
3. Tap [Cancel Subscription].
4. If you don’t see [Cancel], or see an expiration message in red text, the subscription is already canceled.

Was this answer helpful?
If not, contact Customer Service by choosing the 【No】 button.

What was the problem with this solution?







My KKBOX ID: Cancel
※ This form is an automated system. General questions, technical, sales and product-related issues submitted through this form will not be answered.