How To Request A Refund From Apple
Due to Apple restriction, we cannot refund you from our end. Please refer to the steps below to request a refund.
Contact Apple Support (please have your Apple ID, date of purchase, amount and name of app [KKBOX] ready).
●Hong Kong: (852) 2112-0099
●Malaysia: 1-800 803 638
1. Sign in to reportaproblem.apple.com.
2. Under [I'd like to,] choose [Request a refund.]
3. Choose the reason why you want a refund, then choose Next.
4. Choose the KKBOX App and choose [Submit]. Allow up to 48 hours to receive an update from Apple.
Other than subscribing through iTunes App Store, you can also subscribe through Payment Center! We provide both monthly (auto-renewal) and one-time payment plans!