Help Center

【iOS】Unable To Use KKBOX When Connected to Cellular Data


When you turn off cellular data for KKBOX, you will only be able to use KKBOX while connected to Wi-Fi.

To turn on cellular data for KKBOX:
1. Tap "Settings" on your iOS device → [Cellular (Mobile) Data].
2. Turn on cellular data for KKBOX.

Was this answer helpful?

What was the problem with this solution?







My KKBOX ID: Cancel
※ This form is an automated system. General questions, technical, sales and product-related issues submitted through this form will not be answered.
Back to List

If you require further assistance please do not hesitate to contact us.

Help Center