KKBOX Logo | Help Center Help Center
  • News
  • Account
  • Payment
  • Technical Support
  • Troubleshooting
  • Playing Music
  • Others
  • Error
  • Playing Music

  • Others

  • Error

  • 【iOS】Unable To Use KKBOX When Connected to Cellular Data

  • 【Windows・Mac】KKBOX Web Player

  • 【Windows】Error Message: KKBOX Has Stopped Working

  • 【Windows】Error: Cannot connect to KKBOX servers, please first check if your Internet connection is working properly (error code 0/-1 or -12)

  • Why Does A [Your offline cache expired] Message Appear When Listening Offline?

  • Incorrect System Time

Loading...
Help Center Member Account Settings Song Request
  • Taiwan
  • Hong Kong
  • Japan
  • Malaysia
  • Singapore
  • 日本語
  • English

Copyright © 2023 KKBOX All Rights Reserved.

  • Taiwan 台灣
  • Hong Kong 香港澳門
  • Japan 日本
  • Malaysia 馬來西亞
  • Singapore 新加坡
  • 日本語
  • English

Copyright © 2023 KKBOX All Rights Reserved.

Help Center
  • News

  • Account

  • Payment

  • Technical Support

  • Troubleshooting

  • Help Center

  • Member Account Settings

  • Song Request