Help Center

Switching to Online / Offline Mode.


To play music in Offline Mode you will need to download songs as Offline Songs first.

1. Tap [More] → [Setting]. 
※On KKBOX iOS 7.6.0 and older: Tap the gear icon to the top left corner of My Library tab.

2. Tap [Go Offline] or [Go Online] to switch to different modes.



To play music in Offline Mode you will need to download songs as Offline Songs first.

1. Tap on [≡] → [Settings].
2. Tap [Offline] to enable or disable Offline Mode.



To play music in Offline Mode you will need to download songs as Offline Songs first.

【 KKBOX Windows】

■ Switching to Offline Mode:
Click the profile picture to the upper right corner and click [Switch to Offline Mode].


■ Switching to Online Mode:
1. Click the [Go Online] button.


====OR ====

2. Click the profile picture to the upper right corner and click [Go Online].



【KKBOX UWP】

1. Click the   icon to the bottom left corner.
2. Choose [Settings].


3. Choose [Offline] to enable or disable Offline Mode.



To play music in Offline Mode you will need to download songs as Offline Songs first.

1. Click the profile picture to the upper right corner.
2. Click on [Switch to Offline Mode].


3. Repeat step 1 and click on [Online now] to switch to Online Mode.


Or click the [Go Online] button to the top left corner of KKBOX.


Your question was different? You can see


    2. 【KKBOX Windows】
    Method 1:
    Check the [Download] box when adding the track to your playlist.


    Method 2:
    Select songs, right click on the songs and choose [Download].


    Method 3:
    Select songs, drag and drop into [Local Offline Songs] folder.

    【 KKBOX UWP】
    Method 1:
    Click the [...] next to the song and click [Download].


    Method 2: 
    Drag and drop the song to [Local Offline Songs].


    Method 1:
    Check the [Download] box when adding the track to your playlist.


    Method 2:
    Rght click on the song(s) and choose [Download].


    Method 3:
    Drag and drop the song(s) into [Local Offline Songs] folder.


    ■ Download a single track:
    Tap the "⋯" to the right of the track and tap [Download].

    ■ Download the whole album:
    Tap the  icon.


    → In the process of downloading.


    → Downloading paused (possibly due to network issues).


    → Download completed. 



    ■ Download a single track:
    Tap the "⋯" to the right of the track and tap [Download].

    ■ Download the whole album:
    Tap the  icon.


    When the track has finished downloading, a  will show in front of the artist's name.


Was this answer helpful?

What was the problem with this solution?







My KKBOX ID: Cancel
※ This form is an automated system. General questions, technical, sales and product-related issues submitted through this form will not be answered.
Back to List
Help Center