Help Center

Switching to Online / Offline Mode.


To play music in Offline Mode you will need to download songs as Offline Songs first.

1. Tap [More] → [Setting]. 
2. Tap [Go Offline] or [Go Online] to switch to different modes.


To play music in Offline Mode you will need to download songs as Offline Songs first.

1. Tap on [≡] → [Settings].
2. Tap [Offline] to enable or disable Offline Mode.


To play music in Offline Mode you will need to download songs as Offline Songs first.

【 KKBOX Windows】

■ Switching to Offline Mode:
Click the profile picture to the upper right corner and click [Switch to Offline Mode].


■ Switching to Online Mode:
1. Click the [Go Online] button.


====OR ====

2. Click the profile picture to the upper right corner and click [Go Online].



【KKBOX UWP】

1. Click the   icon to the bottom left corner → [Settings].
2. Choose to enable or disable [Offline].


To play music in Offline Mode you will need to download songs as Offline Songs first.

1. Click the profile picture to the upper right corner.
2. Click on [Switch to Offline Mode].


3. Repeat step 1 and click on [Online now] to switch to Online Mode.


Or click the [Go Online] button to the top left corner of KKBOX.


Your question was different? You can see


    2. 【KKBOX Windows】
    Method 1:
    Check the [Download] box when adding the track to your playlist.


    Method 2:
    Select songs, right click on the songs and choose [Download].


    Method 3:
    Select songs, drag and drop into [Local Offline Songs] folder.

    【 KKBOX UWP】
    Method 1:
    Click the [...] next to the song and click [Download].


    Method 2: 
    Drag and drop the song to [Local Offline Songs].


    Method 1:
    Check the [Download] box when adding the track to your playlist.


    Method 2:
    Rght click on the song(s) and choose [Download].


    Method 3:
    Drag and drop the song(s) into [Local Offline Songs] folder.


    ■ Download a single track:
    Tap the "⋯" to the right of the track and tap [Download].

    ■ Download the whole album:
    Tap the  icon.


    → In the process of downloading.


    → Downloading paused (possibly due to network issues).


    → Download completed. 


    ■ Download a single track:
    Tap the "⋯" to the right of the track and tap [Download].

    ■ Download the whole album:
    Tap the  icon.


    When the track has finished downloading, a  will show in front of the artist's name.

Was this answer helpful?

What was the problem with this solution?







My KKBOX ID: Cancel
※ This form is an automated system. General questions, technical, sales and product-related issues submitted through this form will not be answered.
Back to List
Help Center