How to Enable Cookie


Disabling Cookie may prevet you from logging in your KK ID normally. Please refer to the steps below to change the Cookie setting and see if the problem is solved.
 ※Steps may vary depending on the browser version. Please visit Apple Support for more information.


1. On your device, launch the Settings App.
2. Tap [Safari] 
3. Disable the 【Block All Cookies】 function.
4. Launch Safari App and browse any website before logging in to KKBOX again.


Disabling Cookie may prevet you from logging in your KK ID normally. Please refer to the steps below to change the Cookie setting and see if the problem is solved.
 ※Steps may vary depending on the browser version. Please visit Google Chrome for more information.


1. Launch Chrome App and tap on the [⋮] to the top right corner.
2. Tap [Setting] → [Site settings].
3. Tap [Cookies] and enable the 【Cookie】 function.
4. Close and relaunch Chrome App.


Disabling Cookie may prevet you from logging in your KK ID normally. Please refer to the steps below to change the Cookie setting and see if the problem is solved.
 ※Steps may vary depending on the browser version. Please visit Google Chrome / Mozilla Firefox for more information.



【Google Chrome】
1. Launch Chrome, click on the [⋮] to the top right corner and choose [Setting].
2. Choose [Privacy and Security].
3. Click [Cookies and other site data] and choose [Allow all cookies]


【Mozilla Firefox】
1. Launch Firefox, click on the [≡] to the top right corner and choose [Preferences].
2. Select [Privacy & Security].
3. Choose the [Standard] setting under 【Enhanced Tracking Protection】.


Disabling Cookie may prevet you from logging in your KK ID normally. Please refer to the steps below to change the Cookie setting and see if the problem is solved.
 ※Steps may vary depending on the browser version. Please visit Google Chrome / Mozilla Firefox for more information.



【Google Chrome】
1. Launch Chrome, click on the [⋮] to the top right corner and choose [Setting].
2. Choose [Privacy and Security].
3. Click [Cookies and other site data] and choose [Allow all cookies].


【Mozilla Firefox】
1. Launch Firefox, click on [Firefox] to the upper left corner of the screen and choose [Preferences].
2. Select [Privacy & Security].
3. Choose the [Standard] setting under 【Enhanced Tracking Protection】.

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