Cancel my subscription through PayPal
1. Go to PayPal and log in to your PayPal account.
2. Choose the Settings icon (next to "Log out").
3. Choose the "Payments" tab.
4. Under "Pre-approved payments", choose "Manage pre-approved payments".
5. Choose "KKBOX" and choose "Cancel".
6. Choose "Cancel Profile" to confirm your request.
7. Choose [Profile] to the top of the page
Alternatively, contact Customer Service by going to Online Customer Service
→ choose [Signing Up and Account] or [Payments and Accounts]
→ choose [Canceling subscription] and fill in the information.
Customer Service will notify you as soon as subscription has been cancelled.