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What to do if I have been double-charged?


It is possible you may have subscribed to KKBOX through different accounts. Please check your emails to see if you notification for more than one account.

Or choose the 【No】 button below and provide a clear photo/screenshot of your statement showing the double-charge to us. 

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If not, contact Customer Service by choosing the 【No】 button.

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My KKBOX ID: Cancel
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