Cancel My Subscription Purchased Through App Store
KKBOX cannot cancel your subscription from our end. Please refer to the steps below to cancel through iTunes App Store.
【1】Apple does not immediately notify KKBOX of your cancellation.
【2】If you are resubscribing to a different plan/ changing your payment method, you will need to wait 3-5 days after the expiry date before you can make a new purchase.
Before then, our system may still show you as a active subscriber.
【3】 Refer to Apple Support for more information, or contact Apple Support for assistance.
1. Open the Settings app, and tap your name.
2. Tap [Subscriptions], and tap [KKBOX].
3. Tap [Cancel Subscription].
4. A date indicating the end of the subscription cycle will appear, please note your actual Premium membership expiry date may differ.