Cancel my subscription through Google Play


If you are cancelling through a computer: 

1. Go to https://play.google.com/store/account
2. Choose [KKBOX].
3. Choose [Cancel Subscription].

※NOTE※
1) Google does not immediately notify KKBOX of your cancellation. 
2) If you are resubscribing to a different plan/ changing your payment method, you will need to until the subscription has ended before you can make a new purchase. Before then, our system may still show you as a active subscriber.


If you are cancelling through an Android device:

1. Launch Google Play Store.
2. Tap [≡ (Menu)] → [ Subscriptions ].
3. Find [ KKBOX ] → tap [Cancel ]. 
4. An expiry date will show to the bottom of the subscription.
 ※This date indicates the end of the subscription only. Your actual Premium membership expiry date may differ.


※NOTE※
1) Google does not immediately notify KKBOX of your cancellation. 
2) If you are resubscribing to a different plan/ changing your payment method, you will need to until the subscription has ended before you can make a new purchase. Before then, our system may still show you as a active subscriber.

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My KKBOX ID: Cancel
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