I Forgot My Password / How to Reset Password
1. Go to KKBOX Forget Password.
2. Enter your KKBOX account and choose [Submit].
3. If you have previously set a security question for your account, you can choose to either certify your identity though Email, or by answering the security question.
※If you have not set the security question, a [KKBOX password reset] email will be sent to your account email address.
Please note you will not be able to have the email sent to a different email address.
4. Refer to the instructions to reset your password.
If you did not receive the password reset e-mail, please check your Junk/Spam folder, or contact Customer Service through Online Support Center.