【Windows】Error Message: KKBOX Has Stopped Working


There are several reasons why KKBOX may not function properly. Please update KKBOX through Microsoft Store and reboot your computer.

If you are currently on the latest version and the problem persists:
■Windows 8 SP1 ~ Windows 11:
1. Backup your Offline Songs as a playlist and remove all KKBOX data by referring to the [【Windows・Mac】How To Uninstall KKBOX] below.
2. Download and install the latest KKBOX Windows BETA here.

■Windows 7:
Users on Windows 7 may encounter trouble installing and/or streaming latest KKBOX Windows BETA (versions 22.X). Please access our service on Web Player

Your question was different? You can see

Was this answer helpful?

What was the problem with this solution?







My KKBOX ID: Cancel
※ This form is an automated system. General questions, technical, sales and product-related issues submitted through this form will not be answered.

If you require further assistance please do not hesitate to contact us.