【台灣會員】無法取消訂閱的情況說明


如果你在嘗試取消訂閱時找不到「取消訂閱」的按鈕,可能是因為以下幾種情況: 

  1. 合約限制:當你購買的方案是有合約限制(例如:2022/2023 感謝祭、特定專屬優惠…等),在合約到期之前,你將無法提前解約或改訂購其他方案,同時在會員中心不會出現「取消訂閱」按鈕。請等合約期滿後再進行取消。

  2. 計次型方案:如果你購買的是計次型方案(例如:30天、180天、365天),這些方案無法透過會員中心自行取消訂閱。  

  3. 特定管道訂購:透過特定管道訂購的方案無法在會員中心自行取消訂閱,敬請參考以下的詳細說明。  


如果遇到上述情況,請耐心等待合約期滿,或聯繫客服以獲取更多幫助。

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